Premature optimization, and premature automation cause a lot of issues, and overlooking a lot of insight.

By just doing something manually 10-100 times, and collecting feedback, both understanding of the problem, possible solutions/specifications can evolve orders of magnitude better.

yeah the people who reach for tools/automation before doing it themself at least 3-10 times drive me crazy.

I think uncle bob or martin fowler said "don't buy a JIRA until you've done it with post-its for 3 months and you know exactly what workflow is best for your team"