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seusscat 2 days ago

It also becomes a good deterrent against useless requests. You get pinged on Slack at 10pm? Just ask them to file a ticket with a page-worthy severity. When its not nearly as important as that, even external managers will hesitate to do that since they need to explain if the ticket was worth 150% base pay for 3 hours plus the extra PTO next day.

Significantly reduces the number of pages.