indeed, I just closed my transferwise / wise account. Great service in the past, but suddenly felt less comfortable.

A simple transfer between own accounts, marketed as a few clicks and a selfie, turned into bio-metric face scan, no thanks! Plus they are pushing the app to the point of making it difficult to use a desktop browser. Who in their right mind demands a webcam live session to scan two sides of an ID card. Oh and they got pushy to allow the bio-metric scan to be done by a third party, as if!

The closing account dark patterns were hilarious! 'are you sure', 'you'll be missing out on great rates...', 'let us connect you to...', 'are you really sure, you wont be able to open a new account', 'well we cant actually close your account for 6 years...'

At least I got a nice webgl rendered rotating texture mapped tick to show I'd achieved something by about step 8.