▲ | applecrazy 3 days ago | |
> Most places take after hours paging pretty seriously. LOL i wish | ||
▲ | tail_exchange 3 days ago | parent | next [-] | |
My team has a meeting to hand off the on-call to the next person, and we discuss all pages we got during the week. Primarily two things: whether the page was for a good reason or not (good: our on-call person had an something actionable to fix. bad: non-actionable pages, pages because someone else's system was broken, false alarms, etc), and also whether there is something we can do so we never get paged for this again. I find it very effective at reducing pages. | ||
▲ | kdazzle 3 days ago | parent | prev [-] | |
Lol yeah. My old team had oncall pages in the middle of the night pretty often where nothing was actually the matter. My manager was only nominally on call. In the handoff meetings every week he was basically just like “that sucks”. |