Sidebar: I love how Amazon basically gave up on AWS Chime for Slack. Even dogfooding their own messaging product didn't work.

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Centigonal 2 hours ago | parent | next [-]

IDK how the Chime team managed to make such a garbage product. Like, somehow they managed to make something even worse than Teams with a UI that made Webex look modern. I know there are good product people inside Amazon, so IDK what combination of incentives resulted in Chime.

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KyleTheDev 2 hours ago | parent | next [-]

Genuinely, it was one of the worst parts of working at Amazon. Especially since I often interacted with people who only used Chime. Messages would be missed for weeks because they'd never check slack, or I'd never check chime. Awful experience.

	▲	dieselgate an hour ago \| parent [-]
		Dang, that's a pretty classic dynamic. It even happens between just using a single chat app and email

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hbn 2 hours ago | parent | prev | next [-]

I'm trying to think of a single Amazon-made product I've used that has a good UI/UX. I guess their main shopping website gets the job done (I would argue their messy product categorization would harm my UX rating of them) but their iOS app is one of the ugliest thing I have installed on my phone.

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antonvs 5 minutes ago | parent | prev | next [-]

> I know there are good product people inside Amazon

For UI though? I mainly use the shopping site, AWS, and Prime Video, but none of those are productivity-style apps, which need to have less basic workflows to be competitive. Can you name any successful Amazon apps along those lines?

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reducesuffering 2 hours ago | parent | prev | next [-]

Amazon's toxic culture finally caught up to them. Early on they nailed it with Retail and AWS. Since then, all that terrible cutthroat culture grinded the efficacy down into producing just abomination after abomination of any business besides, just throwing bodies at AWS.

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cyberax 2 hours ago | parent | prev | next [-]

Amazon acquired it. Initially, it was a messenger app (not) used in India.

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gedy 2 hours ago | parent | prev [-]

Whatever the reasons, all Amazon UIs are always pretty awful

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pRusya 20 minutes ago | parent | prev | next [-]

The Chime team is still busy. They released a new version just two weeks ago!

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3 hours ago | parent | prev | next [-]

[deleted]

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cmiles8 2 hours ago | parent | prev [-]

When AWS had meetings with us we’d insist on setting up the call ourselves to avoid using the steaming pile of garbage that was Chime. AWS folks confided that they didn’t mind and weren’t thrilled about being forced to use dogfooded stuff that literally seemingly no customers wanted to buy.