I mean look at how Apple prices their computers and phones, or how WSJ charges for subscriptions, or how "Linux" keeps its market small by being awful at marketing. The point is there are plenty of ways to scale sustainably and support your customer base in a long-term way that keeps them, and it doesn't seem like Anthropic is doing that.

I am really not convinced that Linux is intentionally bad at marketing so as to ensure that they aren’t overwhelmed with users, all in the name of providing great support.