> unless they put the money where their mouth is, it's just noise

I used to work for a Japanese company, and one of their core philosophies was “Don’t complain, unless you have a solution.” In my experience, this did not always have optimal outcomes: https://littlegreenviper.com/problems-and-solutions/

My favorite retort to that is, "I don't have to know how to fix it to know my arm is broken."