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gls2ro 2 hours ago

This sometimes happens also when the original leaders are still present but they dont understand the effect the metrics are having on the entire company when it grows big.

Have a senior leadership team and want them to not tell you bad news when you are the CEO/Leader? Then link their salary/performance to metrics like number of production incidents their team has. Suddenly the number of incidents that you know of decreases.

If that does not work to isolate you as the leader from thr reality of your company then link their salaries to a metric like number of projects finished before or at deadline and watch how tech debt increases multiple folds and how everything is suddenly estimates are increasing all over the place.

Want people not to ask meaningful hard questions in All Hands? Just make sure anyone that seems critical be labeled as not culture fit and done. All questions are positive and nice. Make sure to always ask for name and disable any anonymous questions asked.

Not trying to say metrics are bad or they should not be used. But they are not pure functions :) they do have side effects and sometimes very large ones.